Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance crew is educated to efficiently attend to all our Linux web hosting packages customers’ concerns and guidance requests. Through our ticketing system, you will be able to supply your request and a support staff representative is going to go back to to you in only max sixty minutes. Actually, practice has proved that the ordinary reply time period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time necessary. Our staff of qualified professionals will undoubtedly be on the web for you 24x7x365 to answer to all of your enquiries and to solve any trouble you will have. You will be able to send us a help support ticket from your Web Control Panel or drop an email any moment. Additionally, on working days, you are able to give us a call or use the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel provides a complete practical knowledge base which is incorporated into all areas. In each area, you’ll find a Help control key that will load for you a variety of step–by–step online classes on how to take advantage of a certain function or perform a specific action. Furthermore, we have generated information video clips so that you could get a better idea of the Control Panel’s interface.