Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Reply Warranty

  • Our tech support crew is available nonstop to respond to each of your service requests. Every ticket you send out to us is going to be answered within up to 1 hour. If your issue requires the assistance of an administrator, we will address the ticket to the person in charge and will notify you that the problem is under control.

  • Top quality support service
  • Top–class Customer Assist Service

  • Our technical assist staff is going to be on shift for you 24/7 to to take care of all support inquiry tickets that you send. We offer client support for all the programs that are pre–configured on your server. These include our in–house developed Web Control Panel, the chosen OS along with the server admin panel (in accordance with the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Control Panel that will come cost–free along with your virtual server, you’ll discover an informative Help zone, which incorporates all you need to be informed on when controlling your internet sites and programs. We have integrated a wide range of how to articles and reviews and video tutorials that show the essential web site managing tasks in an understandable fashion.