A 99.9% Server Uptime
Our web hosting platform is based on a stable, first–class hardware configuration and a significantly modified Linux distro. This is why, no matter what your site is, or how many website visitors you’ve got, or even in case there’s a denial–of–service assault, our servers will stay up and running and your sites will remain online.
All Linux web hosting packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is vital to also set up your own network architecture. That is why we set up a custom–configured internal network in all our data center facilities. Based on enterprise–grade Juniper routers and switches, our internal network allows for astoundingly fast data transmission rates and is also completely redundant.
This way you will take advantage of a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, regardless of which hosting package you have opted for.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned cash at risk, you cannot feel really secure. This is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our hosting service or if you wish to get an even more powerful hosting solution, like a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you will get your money back in full, without any concealed costs or reimbursement taxes.
24/7 Technical Support
In the event that you have a web hosting firm, your tech engineers are of highest importance. That is why we have mindfully gathered a highly trained team of support engineers, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All technical support questions are replied to within one hour and our average response time is just 20 minutes!